Help & Frequently Asked Questions

Help Hub

Here are some of the most frequently asked questions we get from our clients. Hopefully, you will find the answer to your question but if you don't, please do not hesitate to contact one of our team who will be more than happy to answer any questions you might have.

Adventures FAQS

  • Booking an adventure is super simple and best of all, you have options.

    If you want to book directly online, head to the Book An Adventure section, select your adventure and follow the online payment options.

    If you’re more of a people person and want to chat with one of our team, get in touch at 0131 285 8930 or drop us an email at adventures@edgeautism.com.

    Whether you know exactly where you want to go next or just want to learn more about Edge, we’re happy to help. You can contact us on 0131 285 8930.

  • We want to make sure paying for your adventures with Edge is as straightforward as possible which is why we’ve got a few options!

    • You can book and pay directly via our website. Most major payment cards are accepted, including AllPay cards

    • You can utilise SDS or other funding support via invoice, just get in touch with us directly

    • We can invoice 3rd parties such as your local authority or budget holder

    Find out more here or get in touch with us if you are not sure!

  • Scottish Adventures - All-Inclusive

    Prices include all of your accommodation, your specialised Edge support team, transport and driver team, breakfasts, lunches and evening meals plus snacks and drinks, all of your activities and memorable travel experiences. Travel to and from the start and end points of your trip are not included; however, our team can help you to book/organise these if required.

    International Adventures - Bed & Breakfast

    Prices include all of your accommodation, your specialised Edge support team, transport and driver team, breakfast buffet, all of your activities and memorable travel experiences. Travel to and from the start and end points of your trip are not included; however, our team can help you to book/organise these if required.

    International adventures are generally bed & breakfast only unless otherwise detailed so meals, snacks and refreshments will need to be budgeted for within personal expenses.

    Spending Money / Personal Expenses

    How much spending money you’ll need will depend on the duration of the trip, the region you are travelling to, and how much you anticipate spending on personal expenses like alcohol or shopping. We’d advise doing some research on your chosen destinations beforehand.

  • We have a whole mix of accommodation styles on our trips, depending on the destination and the travel style you have chosen. With us, you can stay in hotels, country houses, hostels, camping sites, forest lodges, wigwams and many others.

  • We will publish a kit list for every adventure, to make sure folk know what to bring. Closer to your trip, you will receive an email providing you with a lot of information, including a kit list, an itinerary, any team allocations, the menu (as applicable), accommodation details and your staff team for that specific adventure.

  • Other young travellers with ASN just like you. Our trips are exclusively for young adults (18-35 as a guide) and while you get to enjoy cool accommodation, tasty and authentic meals and incredible experiences, we also create something very special that money can’t buy: friendship. We know that sometimes travelling independently or always with your parents/carers can be boring.

    You + a group of other young travellers + shared, fun activities + a new part of the world = lifelong friendships and memories!

  • We take a real-life approach to autism, additional support needs, transitions and respite with our supported domestic and global adventures for young adults with additional support needs.

    Our specialist team supports our clients to achieve their own outcomes and allows them to take pride in their own successes.

    Our supported adventures let you gain confidence, improve social and life skills, practice independence and increase resilience.

  • Of course!

    You can join trips solo, with your partner or in a group of friends. We always do our best to accommodate friends and couples, ensuring you can share rooms and do activities together. Call 0131 285 8930 to find out more.

  • The amount of “Free Time” you have is dependent on the travel style and individual adventure you book.

  • The Edge team are like your walking, talking guidebook/ support workers/ time-keepers/ safeguarding and mentors – just for you!

    They ensure you get to all of your activities every day, they encourage you to get to meals, take any medications you have, listen to any concerns or worries you might have and mostly they will make sure you have an absolutely fabulous time. These guys are very experienced disability support workers and can help you in almost every situation.

    You can find out more about each member of TeamEdge - here

    Starting with our group support [3:1 staff/client ratio] which is included in every adventure, you can then choose to include as much or as little support as you require. If you or your young person needs more support (e.g., 1:1 support) to enjoy the activities then please get in touch.

  • Of course - we’ve designed our adventures so that anyone can enjoy them. Some of our travellers hadn’t been on holiday for over 10 years before they joined us on a supported adventure.

    Whether you’re feeling apprehensive because you’re a solo traveller or you haven't been on a trip in a while, we’re happy to help. One of our most frequent pieces of feedback is that the best part of the holiday was being part of a community and forming new friendships.

  • Scottish Adventures

    On Scottish Adventures, we take into account folk’s sensitivities (so don’t worry if you only eat certain things!), likes, dislikes and specific nutritional/cultural needs. Nothing is too much trouble, honestly, we are happy to help.

    International Adventures

    When we’re away on an international adventure, the local food is the best there can be and we always make sure there are options for anyone with dietary restrictions and/or requirements so we’ve got you covered!

    Before booking an adventure you can have a chat with one of our trusted team members to discuss your dietary requirements.

  • All of our trips are designed to suit all ability levels. Whether you’re quad biking in Aviemore, surfing in Fuerteventura, or Kayaking on Loch Morlich our adventures are designed for you to go at your own pace and for there to be a mix of abilities in each group.

    You will need a basic ability to swim to participate in any water sports and for anything motorised (e.g., quad bikes or segways) you must be able to ride a mountain bike unassisted. For some activities, there are height & weight restrictions but these are always clearly indicated if applicable. Please contact us if you have any questions about this, we are always happy to help.

  • All of our activity providers are vetted, specialists with up-to-date risk assessments, COVID-19 policies and the correct insurance. That means when you are paddle boarding you are with specialist stand-up paddleboarding instructors. We ensure we have checked and double-checked our providers to make sure you are as safe and protected as you can be while participating in outdoor activities.

  • Adventure breaks, epic days out and weekly clubs are mostly designed to be smaller group sizes, averaging about 6 – 15 people per trip. Our groups are smaller so you have more one-on-one time with your support staff and new friends, access to experiences that are made for smaller groups and allow us to use different forms of transport. There are a couple of exceptions where we operate in larger groups on coaches, check the specific trip page to see the group size of your trip.

  • Yes! ….most of the time.

    We do travel to some of Scotland’s most remote places, so at times you may find that you are ‘off-grid’ - enjoy the silence.

    We do try to ensure you can stay connected if you wish but we do not run the networks. We understand how important it is to get online and update everyone back home about your incredible adventure.

  • Yes!

    We recommend that travel insurance is obtained for international adventures and we strongly advise that you are fully covered for any of our international adventures with both a UK GHIC card and fully comprehensive travel insurance that must cover COVID-19 related situations.

    Obtaining a UK Global Health Insurance Card (UK GHIC) is strongly recommended. This is FREE to apply for and covers any medically necessary healthcare. Medically necessary healthcare means healthcare that cannot reasonably wait until you come back to the UK. Whether treatment is necessary is decided by the healthcare provider in the country you're visiting. You can apply for the UK GHIC card online at NHS.uk.

  • Luggage - Scottish Adventures

    On our Scottish Adventures, you can bring one bag or suitcase of 73cm x 50cm x 25cm (29” x 20” x 10”), with a max weight of 20kg (44lbs) to be stored in the boot & one small day bag to take on board. Your day bag should ideally be a backpack - no small luggage cases or suitcases with wheels in the seating area of the bus, thanks.

    Luggage - International Adventures

    Usually, 10kg of hand luggage per person is included. Hold luggage can be purchased* as required.

    *Subject to change depending on the airline & destination

  • Edge Group Scotland is registered with the Care Inspectorate; the last inspection resulted in scores of 6-Excellent and continues to be an innovative, sector-leading and dynamic organisation that puts young people at its centre.

    We believe that adventures, travelling and making friends should be available to all young people regardless of ability. Our respite is not just for carers, it is made specifically for our young people to have a wonderful experience that builds confidence, resilience and social skills.

A full list of adventures terms and conditions can be found here

Other Services from Edge